To determine the exact specs for a custom rifle,
the details need to be handled in person or phone. After all of the
details have been decided on, Aquila will document everything in an
e-mail. A deposit for all parts is required for all custom
rifle builds and will be stated in the e-mail. After the
customer has responded and agrees with all the details and the
deposit has been received, Aquila will order the components and
start the build.
All changes made to the original specifications
will need to be made via e-mail. Aquila will respond with
recommendations and any additional costs that may be required.
When a down payment is required for parts, there are
no refunds of the deposit once the parts have been ordered. Any
change to the original work order has to be done in writing, e-mail.
Changes may require additional charges. If the new changes obsolete
any of the parts that have already been ordered, they will be
returned to the customer. Aquila is not liable for the cost of these
parts. At the completion of the requested work, the customer will be
notified and has 60 days to make
payment. After 60 days, the firearm will become property of Aquila
Firearms and be subject to be sold to pay for work
performed. Since Aquila
Firearms backs up its work, the customer has 30 days to inform us of
anything that is not to the satisfaction of the customer and we will
be happy to address any issues. After 30 days, it will be assumed
that the work was done to the customers satisfaction and will
provide a quote for any work after that point.
Shipping To Aquila
We are a federally licensed firearms manufacturer,
which allows customers to send firearms directly to Aquila with
out going through a dealer.
If your are sending a complete firearm, please use
UPS. Fill out the label online and attach it to the box.
UPS can pick it up or it can be shipped form a UPS store.
Please do not address
it to Aquila Precision Firearms, address it to Aquila. No reason
to make it obvious that there is a gun inside the box.
Aquila is not
responsible for any damage that occurs during shipping.
Shipping From Aquila
When your rifle
is nearing completion, Aquila will notify the customer.
If Aquila built a
custom rifle on the customers action, we will return the rifle to the
address that it was shipped from.
provided the action, we can only ship it to an FFL dealer or it
can be picked up in person with the completion of a 4473 form.
Unless otherwise requested by
the customer, rifles will be shipped via US mail or UPS.