Process for a Custom Rifle
Process for Gun Services
is committed to customer service and our top priority is to ensure
quality work in a timely fashion.
We have an established method
procuring gun service so that your request is completed exactly to
Please call or e-mail me with any question you have. Most prices for
services are listed on the Price List web
Placing an Order
Complete a Work
Order - If you require services that are not listed on the work
order, I will be happy to provide you with an estimate on the cost
and completion date. Customers can also send print outs
of any e-mails referring to the work needed.
If the work requires parts to be purchased by
Aquila, a deposit is required for those parts.
When a down payment is required for parts, there are
no refunds of the deposit once the parts have been ordered. Any
change to the original work order has to be done in writing, e-mail.
Changes may require additional charges. If the new changes obsolete
any of the parts that have already been ordered, they will be
returned to the customer. Aquila is not liable for the cost of these
parts. At the completion of the requested work, the customer will be
notified and has 60 days to make
payment. After 60 days, the firearm will become property of Aquila
Firearms and be subject to be sold to pay for work
performed. Since Aquila
Firearms backs up its work, the customer has 30 days to inform us of
anything that is not to the satisfaction of the customer and we will
be happy to address any issues. After 30 days, it will be assumed
that the work was done to the customers satisfaction and will
provide a quote for any work after that point.